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FAQ Category

FAQ

  • Q Are you trading company or manufacturer ?

    A

    We are professional hand dryer manufacturer. We have 2 factories in Taizhou and Hangzhou, with 36000 ㎡ workshop area. We are one of the biggest hand dryer manufacturers in the world.

  • Q Can we place a trial order to do some test?

    A

    Sure, it's a safe way to do business. Generally, our MOQ is 100pcs. But trial order is also welcomed. We would like more new customer to place trial order!

  • Q Do you accept OEM order?

    A

    Yes, of course. We provide various OEM services. You can customize your favorite products or even design a new model with our professional technological support. Our R&D department and manufacturing department will do together to ensure the quality and on time delivery.

  • Q Can you print our logo on your products?

    A

    Yes, of course. Customized logo or shell color is at your choice.

  • Q Do you provide hand dryer accessories for us?

    A

    We would provide 1% main parts in free according to you order. Such as circuit board,sensor probe etc.

  • Q With so many hand dryers brands, how could I choose?

    A

    Several factors should be taken under your consideration.
    1. Wind speed. It is the most significant characteristic of hand dryer products. It seems like that water on hands is evaporated by the wind. But in fact, the fast wind blow away the water to dry hand. The wind is like a blade, or Airblade, which is a concept brought out by Dyson. The blade shave water off hands. So the wind speed is a key factor, but not the only key factor. Hand dryer airflow depends on the motor power, and is the product of wind speed and cross-sectional area of air outlet. So if the airflow is limited, reducing the outlet cross-sectional area could increase wind speed. But drying time wouldn't decrease. Further more, if wind speed is too high, hands may feel painful. As AIKE's opinion, the airflow should not be less than 30L/s to achieve good drying performance and the wind speed should not be greater than 120m/s in case of diminishing using experience.
    2. Drying time. Actually, the definition of drying varies from person to person. So it is hard to measure accurate drying time. Hand dryer suppliers always claim a drying time section. Customers can choose according to their own needs
    3. Economical and Power efficiency. Hand dryer is more economical and environmental than paper towel. In public places, in a year the saved money with using hand dryer than paper towel, can buy a hand dryer itself. Generally, hand dryer total power is less than 2000W and heating power accounts for a large part of that, which might be a big burden for home electrical grid. So Aike provide a switch for customers to control heating module to minimize power when heating is not necessary.
      Of course, excellent design and quality should be your concern too.

  • Q How to clean the drain tank ?

    A

    We call the water blown off hands waste water. Empty the drain tank in time to prevent accumulated waste water from exceeding the full level. The tank might turn smelling if the waste water remains in the tank for too long.

    3
  • Q How to clean or replace the filter? 

    A

    Generally, about half year or when the wind speed decreases obviously, you should clean or replace the filter.
    4


  • Q How long is the delivery time?

    A

    For sample order or if there are enough goods in stock, normally it is within 7 days after receiving payment. For bulk order, it takes 15-30 days depending on the order quantity.

  • Q What is the terms of payment ?

    A

    T/T 30% deposit and balance 70% against the copy of B/L. Or L/C at sight.

  • Q What's the warranty terms?

    A

    1 year warranty for the hand dryer. And there is brushless motor in the hand dryer, it is 3 years warranties for this single component.

  • Q What certifications do your products possess?

    A

    Our hand dryers were CE, EMC, RoHS, UL,GS, CCC, CB, FCC  approved.

  • Q How do AIKE pack products?

    A

    All our products are packed with foam and brown export carton.

  • Q Could customers return the products?

    A

    Yes, but customers have to pay for the freight. 

  • Q What types of plugs could AIKE provide?

    A

    AIKE provide all kinds of plugs according to customers' local sockets. 

  • Q Which shipment is available?

    A By sea, by air or by courier, etc. All at your choice.

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Contact Aike

AIKE Hangzhou Factory:
 NO.7,22nd St.,Xiasha,
Hangzhou, Zhejiang
 sales@zjaike.com
  0086-0571-86089873
0086-0571-85062320

AIKE Taizhou Factory:
 Yong‘an Industry zone Taizhou Zhejiang
  0086-0576-88539519
0086-0576-88523132

 丨http://www.zjaike.com

 

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